Deeper insights through intelligent community engagement

Hosted On: Wednesday, August 24, 2016

About the Webinar

There’s a gap between online communities that thrive and those that struggle. This gap is the level of engagement, which is the lifeblood of successful online communities. Without member engagement, a community culture won’t develop, interactions don’t happen and companies lose the potential of getting valuable feedback and insights. This feedback and insights are essential for improving products and services.

The secret to getting people more engaged in an online community lies in engendering members with increasing levels of competence, autonomy, and relatedness. In this webinar, learn how to get more people to join your community, increase participation, and to keep members active over time, the engagement challenges that online communities face and how to correct them.

About The Speakers

Liam Hughes
Founder, Biggerplate
Liam is the founder of; the world's leading resource for mind mapping content, learning, and community. Biggerplate is home to thousands of free mind map templates and examples shared by more than 100,000 community members from around the world. Biggerplate aims to provide software-neutral insight and leadership within the mind mapping sector, and works with the leading developers in this arena to drive adoption of the tools worldwide.
Dan Fleetwood
President, QuestionPro Communities
Dan has over 15 years of market research experience and is passionate about the role that software plays in helping businesses. Dan believes that software can help companies get better feedback, uncover actionable insights, and ultimately develop better products and services. Dan is currently the President of QuestionPro Communities. Prior to that, Dan worked with Survey Analytics and Pacific Market Research.