Smartphones have become the number one communication and connection tool globally. If you want to conduct research with your customers, your approaches need to be Mobile First. In this webinar, Ray Poynter highlighted the many ways that people are leveraging mobile approaches to make their online communities generate even higher ROI.
In addition, Dan Fleetwood also covered how QuestionPro Communities' mobile tools and features will help accelerate your Mobile First initiatives.
In this webinar we discussed:
Re-thinking of surveys
QuestionPro Communities has released a redesigned send survey invitation flow. This will make sending a survey out to your insights community easier and more streamlined. With a new user interface and better design, sending a survey to your community members can now be done in 3 easy steps – Compose Email, Select Recipients, and Send.
One of the great benefits of having a community is the opportunity to run both quantitative and qualitative research. There are numerous approaches when it comes to qualitative tools with online communities. The wide range of options is what makes online communities a great fit for your research.
The best online community managers all have common practices and keys to their success. These are the habits and activities that are key to a successful and healthy community. While there are a number of practices behind highly successful community managers, there are three that have the greatest impact to an online community.