What is Customer Churn: Rate, Analysis and Prediction
Customer churn is when customers cease their relationship with a company or business, typically by discontinuing their use of its […]
Online research: Definition, Methods, Types and Execution
Online survey research is much more impactful than traditional research, considering the ease of access and cost savings they come […]
5 Strategies to improve Net Promoter Score + Bonus Tip
Once you are done with the Net Promoter Score (NPS) survey and calculating the NPS score, the next step is […]
4 Reasons you should conduct an Online Community Research
Let’s start by discussing, what is an online community and community research? An online community is not just any random […]
Conjoint Analysis and its Benefits
Conjoint analysis is a method which presents the respondents with multiple product options with varying features and prices and by […]
