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Home Archives for Ken Peterson Page 19

Ken Peterson

Ken has 20 years of customer experience research in retail, technology, hospitality, financial services, automotive, SaaS deployments, and CX consultation.

QuestionPro in partnership with NISA wins the gold award for Best Innovation in CX

We are thrilled to announce that QuestionPro and The National Independent Soccer Association (NISA), have been awarded in the first-ever […]

Not With Perfection But With Gratitude - CX Thoughts

Not With Perfection But With Gratitude – Tuesday CX Thoughts

Celebration Time Due to some unique positioning of the calendar, the past four days could have been a 4-day weekend […]

When In Iceland, Hand Carry Your Luggage — Tuesday CX Thoughts

Dream vacation or nightmare? Over the years since I started in the career journey called customer experience, I tend to notice […]

How To Accelerate Your Customer Experience Strategy — Tuesday CX Thoughts

Customer Experience (CX) otherwise known by its many other acronyms, many of them containing the letter X, is the result […]

3 Takeaways From XDay Spring 2022 – Tuesday CX Thoughts

While I tend to focus my blog on customer experience, I wanted to take a moment and recognize that the […]

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