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Home CX Consumer Insights Page 2

Consumer Insights

What is patient satisfaction

Patient Satisfaction: What it is & how to improve it

The healthcare industry has become a major service industry, especially in this time of global pandemic, where many healthcare systems […]

follow-up questions for customer surveys

Follow Up Questions: What They Are, Advantages & Examples

Follow up questions have many uses, whether it’s during a job interview to find out if a candidate will adapt […]

Brand Ambassador Tools

Brand Ambassadors: What they are & How to get them

Having brand ambassadors for your company is the most flattering reward you can get for your hard work. A brand […]

what-is-consumer-behavior

Consumer Behavior: Definition, factors and methods

Understanding consumer behavior is a key element of a marketing strategy. In fact, before implementing a strategy, it is essential […]

[Webinar Recap] Anchored MaxDiff Scaling

If you weren’t able to make it to the kick off of our conversation around Anchored MaxDiff then we have […]

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