Realizing Your Opportunities — Tuesday CX Thoughts
January can be an interesting time of year. At times you can feel a general malaise from trying to catch […]
Tuesday CX Thoughts (TCXT)
Welcome to TCXT, where every Tuesday, our QuestionPro team from all over the world brings you stories and reflections on the latest in customer experience.
Check out our most recent stories, grab your favorite drink and start reading!
QuestionPro Journey Management: 2024 Review — Tuesday CX Thoughts
Happy New Year! In last week’s Tuesday CX thoughts, we recapped our CX product highlights from 2024 and briefly touched […]
What Can We Expect Next? — Tuesday CX Thoughts
I was fortunate enough to have a restful Thanksgiving Week. I took a few days off and had the opportunity […]
Are You Doing Too Good A Job? — Tuesday CX Thoughts
Check Out This Week’s Video Summary with Ken: Getting it right in Customer Experience Management can be difficult. It feels […]
Your First Question Should Be Anything But, “Is The Car Okay?” — Tuesday CX Thoughts
Whenever someone asks me about my best and worst customer experience, the worst always comes to mind first. I never […]
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