Customer effort score

Whole Foods Market NPS in 2025

Trust is everything when choosing where to shop for groceries. But what does that trust come down to? It’s more […]

Grocery shops are such common places that we visit so frequently, it sometimes seems like they can’t surprise us. However, […]

Imagine finishing your grocery shopping with a smile—maybe the cashier remembered your name, the stands were fully stocked, and everything […]

Customers are more open than ever about sharing their positive or negative experiences. And when it comes to Safeway, recent […]

What separates a good grocery store from a great one? According to thousands of shoppers, Meijer NPS of 50 is […]