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Driving Crucial Conversations: Intercom Arrives

Customer Mission Often times once a customer begins using a particular software—the dialogue between the user and the software company […]

Emotional intelligence, not to be confused with IQ or being emotional, is the capability of individuals to use emotional information […]

We have entered the AI Chat-bot market! Our new product – Forms, was released this week. Forms leverages our existing […]

Join us on Thursday, May 25th at 11:00 AM PST, as we showcase new features to build better surveys and […]

According to a study by Walker, by the year 2020 customer experience will overtake price and product as the key […]