Not Just a Number: Using NPS to Improve Customer Experience
According to a study by Walker, by the year 2020 customer experience will overtake price and product as the key […]
Webinar
How to improve survey data quality
Numerous industry reports have consistently shown that, in comparison to other research methodologies, online research remains the dominant methodology of […]
Deeper Insights Through Intelligent Community Engagement Webinar
There is a gap between online communities that thrive and those that struggle. This gap is the level of intelligent […]
Improve Employee Engagement by Making HR Relevant Again – Upcoming Webinar
There has been a never-ending conversation in the Human Resources community about how to get a “seat at the table,” […]
The Power of Conjoint Analysis
Conjoint Analysis is used when a brand wants to know how important different elements of a decision are. We know […]
