Creating your Workplace Culture – Webinar FAQ & Recap
The turnout for our webinar on Workplace Culture Blueprint was immense enough for us to note that a lot of […]
Webinar
Why Customer Satisfaction Surveys Don’t Satisfy, and What to do About it
If you haven’t been docked in a space lab for the past 30 years, I’m sure you’ve been asked to […]
Not Just a Number: Using NPS to Improve Customer Experience
According to a study by Walker, by the year 2020 customer experience will overtake price and product as the key […]
How to improve survey data quality
Numerous industry reports have consistently shown that, in comparison to other research methodologies, online research remains the dominant methodology of […]
Deeper Insights Through Intelligent Community Engagement Webinar
There is a gap between online communities that thrive and those that struggle. This gap is the level of intelligent […]
