12 Tips from the Instant Feedback & Better Online Reputations Hangout On Air
Today’s Hangout On Air (HOA) featured Andy Beal, online reputation management expert and author of a new book, “REPPED: 30 […]
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Share, Collaborate, and Listen!
Need to get feedback on your survey? Try out QuestionPro’s new Draft/Collaboration mode, where reviewers can easily leave comments and […]
Personalization Ideas From the Experts
It shouldn’t surprise you the personalization came up as a customer service trend for 2014. Today’s internet and social media technology […]
Hit the TURF – How to Use TURF Analysis to Create an Optimal Product Offer With the Broadest Reach
I have a confession to make, I run my business on two extremes; either I have NO IDEA what to create […]
Customer Feedback Saves Meetings
It was going to be “one of those meetings” and I knew it. The executive team gathered around the […]
