Knowing the marketplace is necessary for improving business strategies. A survey can be helpful for strategic planning and market research. […]
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Success is only possible if your customers are satisfied. Successfully delivering an exceptional customer experience (CX) is an ongoing process […]
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When it comes to picking an online form builder, the choice between Formstack vs. Microsoft Forms can feel overwhelming. Both […]
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There you are, walking out of what you think might be your new favorite restaurant: the tastes are still rolling […]
Just Be Nice: Easier Said Than Done | Tuesday CX Thoughts
Just be nice. This applies to both Customer Experience and Employee Experience. Seems simple, right? If we are nice to the customers, they’ll […]
