Can test bias impact our education system? When standardized tests don’t accurately show what students can do because of built-in […]
Test Bias: What it is, Causes, Consequences + Solutions
Data Bias: Identifying and Reducing in Surveys and Analytics
Data is important to businesses of all sizes. Businesses use data to better understand their customers, develop new products, and […]
Participant Bias: What it is, Types & How to Remove it?
Imagine you’re playing a game and know someone is watching you. You might act a little differently, right? That’s a […]
Proximity Bias: What It Is and How to Prevent It
Proximity bias is the tendency for managers to favor, trust, or reward employees who are physically closer to them over […]
Thinking About Skynet 2024 and Beyond? — Tuesday CX Thoughts
Watch this week’s Video Review with Ken Peterson At the end of 2023, industry analysts used their crystal ball to […]








