GEICO NPS & Insurance Industry Comparison 2025

What makes policyholders not just sign up for insurance but stay with a provider—and even recommend it to others? For […]

Why Agent-Based Modeling Matters for Survey Research?

Running a survey seems simple: ask questions, get answers, analyze results. But people’s responses are influenced by many factors like […]

If you’ve ever built a survey from a client brief, a Word doc, or a long research proposal, you know […]

TCXT is a section of our blog where our Director of QuestionPro Customer Experience reflects and shares his thoughts on […]

Imagine filing a claim after a fender bender or storm damages your home. Instead of delays and confusion, your agent […]