When it comes to customer friction, it isn’t easy to put the finger on what exactly is meant. There are […]
Customer Friction: What it is & How to Identify It
Brand Purpose: What It Is & How To Find It + Questions
Most consumers expect brands to solve real societal problems, meet basic human needs, and advocate for change. This means that […]
Total Quality Management: What it is, Principles & Examples
Delivering top-notch goods and services while also increasing customer satisfaction levels is possible with total quality management. It is a […]
Ask Sanja: Advice on Culture, Wellbeing, Employee Experience, and Anything In Between
The world of work is complicated, but we don’t have to navigate it alone. As someone who is incredibly passionate […]
Structured vs Unstructured Data: The Differences
Let’s discuss the difference between Structured vs Unstructured Data. There is no uniform standard for all data. A small portion […]
