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Just Be Nice: Easier Said Than Done | Tuesday CX Thoughts

Just Be Nice: Easier Said Than Done | Tuesday CX Thoughts

TCXT-about-be-nice-at-cx

Just be nice. This applies to both Customer Experience and Employee Experience. Seems simple, right? If we are nice to the customers, they’ll […]

The Future of Consumer Insights: Key Takeaways for 2025 and Beyond

2025 trends shaping markets

Understanding consumer sentiment is increasingly important in today’s rapidly changing economic and technological landscape. As economic conditions fluctuate and consumer […]

The 2024 Spending Report: How Consumers Balanced Bonuses and Holiday Costs

The 2024 Spending Report

For many Americans, the end-of-year bonus was either small or nonexistent in 2024. We survey 999 U.S. respondents, finding out […]

Top 10 Best Tally Forms Alternatives in 2025

Best Tally Forms Alternatives

The data collection and form creation industry is highly competitive, with many platforms offering unique features. However, in recent years, […]

Avoiding Setting Performance Goals Against CX Metrics — Tuesday CX Thoughts 

What seems like a good idea, in theory, can often have unintended consequences and drive the wrong type of behavior […]

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