The HCAHPS survey is intended to collect information directly from patients on various topics related to the hospital and their […]
HCAHPS Survey: What it is & How to improve it
Exploratory Data Analysis: Impact on Data Science
The pioneering American mathematician John Tukey conceived Exploratory Data Analysis (EDA) in the 1970s. Fast forward to today, and EDA […]
Customer Journey Monitoring: Definition, Tools, and Importance
Customer journey is rarely a linear process. Organizations need resources such as time, commitment and a series of tools to […]
The best 7 UXPressia Alternatives & Competitors
Have you tried UXPressia for building your Customer Journey Maps (CJM) but still, you can’t seem to feel completely attuned […]
Smaply Alternatives: Top 7 Best & How to Choose
With customer expectations rising, the need to deliver an exceptional customer experience (CX) is more important than ever. Luckily, there […]
