Every year, approximately 30,000 new consumer products are launched—yet only a small fraction survive in the long term. Studies show […]
How Online Communities Accelerate Product Development and Boost ROI
Safeway NPS & Customer Experience Insights 2025
Customers are more open than ever about sharing their positive or negative experiences. And when it comes to Safeway, recent […]
Meijer NPS and Customer Loyalty in 2025
What separates a good grocery store from a great one? According to thousands of shoppers, Meijer NPS of 50 is […]
Trader Joe’s NPS in 2025
Imagine your friend calling you and asking for a suggestion about a grocery shop, and you can remember that you’ve […]
Customer Alignment | Tuesday CX Toughts
Tuesday CX Thoughts (TCXT) is a section of our blog where our Director of QuestionPro Customer Experience reflects and shares […]
