When customers provide negative feedback, it often goes unnoticed or unresolved, leading to customer churn or reduced loyalty. Closed-loop management […]
Closed-Loop Management: The Key to Customer Centricity
Net Trust Score: Tool for Measuring Trust in Organization
Net Trust Score (NTS) is a great way to quantify and understand stakeholders’ trust in an organization. Unlike traditional metrics […]
Why You Should Attend XDAY 2024
If you haven’t heard yet, XDAY 2024 is just around the corner! Like every year, we’re committed to outdoing ourselves […]
Alchemer vs Qualtrics: Find out which one you should choose
Choosing the ideal platform to conduct your surveys is no easy task, considering the wide range of options available in […]
Target Population: What It Is + Strategies for Targeting
Understanding your target population is key to any successful campaign, whether it’s marketing, public health, or social initiatives. But what […]
