Pausing Can Be Noticed Over the past month, we had quite a bit going on at QuestionPro. Exciting events with […]
Do your customers miss you?
User Experience Research: Definition, Types, Steps, + Uses
Have you ever noticed how your favorite applications and websites appear to read your mind? How do they smoothly anticipate […]
XDay 2020 North America Recap
QuestionPro hosted our annual user conference – XDay, for our customers in North America on Tuesday, October 27, 2020. It […]
How will transactional NPS shape the future of CX?
Transactional NPS is an indicator that aims to know customer satisfaction at a more granular level; that is, it offers […]
Market research vs. marketing research – Know the difference
Have you ever put thought into the difference between market research and marketing research? They sure sound similar, but and […]