How to implement an emergency survey action plan

LivePolls – It’s FREE – for EDU and for Digital Classrooms

With today’s dynamically changing landscape of the coronavirus, many educational institutions are planning for going full-tilt on an online solution […]

Enhanced CX closed-loop system to better address issues raised by customers

How often have you come across a grumbled customer pouring wrath on social media because of poor customer support experience […]

Improve survey completion rates by auto-submitting responses

With our world becoming more high-tech than ever, the emphasis is also on how to improve the user experience. The […]

Customer Experience trends

It was almost nine months ago when attending the CXPA Insights exchange that I had the opportunity to listen to […]