As a CX manager, there will be times where you need to manage customer lists or transaction lists to keep […]
Unsubscribe customers from a CX project
Share your CX dashboard with portal users
Sharing is caring! We’ve updated our CX dashboard settings so you can share any custom dashboard with your portal users […]
SPSS variable name enhancement for in-depth statistical analysis
What do you mean by SPSS? SPSS stands for Statistical Packages for the Social Sciences. It is an analytic software […]
Onboarding Surveys: Why are they crucial on day 365 as on day 1?
When a new employee joins your organization, you want to make sure they’re properly trained and welcomed. Onboarding surveys may […]
Customers matter. So do employees, and the customers agree
A couple of weeks ago, I spoke at an event called CX Talks Chicago – an all-day event dedicated to […]
