Creating your customer journey is not an easy task. It takes infrastructure and extensive time and resources to set it […]
Customer Journey Dashboard: What is it, Benefits and Key Components
Customer Engagement Tips for New Product and Service Development
What if I told you that you could start selling a product or service BEFORE it’s developed? That sounds absolutely […]
Donald Trump Needs An Insights Community
Donald Trump’s unprecedented presidential campaign is coming to an end. With about a week before the election, allegations and questionable comments […]
It does matter if you are Black and White
I work with many Digital communication teams and one thing I have noticed is that there are those in the […]
Use Skip Survey Logic to Find High Value Customers
If you’re still thinking that all you can use surveys for is collecting feedback — then you are missing out […]
