Check out this week’s video summary below: Three weeks ago, I traveled to Nashville, TN, to attend my first customer […]
CX Shenanigans: Booth Duty and Beyond — Tuesday CX Thoughts
Negative Correlation: Definition, Examples + How to Find It?
Correlation is a fundamental concept in statistics that helps us understand the relationship between two variables. One specific type of […]
Customer Marketing: The Best Kept Secret of Big Brands
Customer marketing strategies are crucial in enhancing customer retention, reducing churn, and boosting customer loyalty, brand advocacy, and community participation. […]
Positive Correlation: What It Is, Importance & How It Works
Correlation, the statistical measure of relationships between variables, illuminates how changes in one variable correspond with changes in another. Expressly, […]
Exit Interviews: Transforming Departures into Growth Opportunities
Knowing what your employees think when they are about to leave is important for a company. Exit interviews are a […]
