The data collection and form creation industry is highly competitive, with many platforms offering unique features. However, in recent years, […]
Top 10 Best Tally Forms Alternatives in 2025
Avoiding Setting Performance Goals Against CX Metrics — Tuesday CX Thoughts
What seems like a good idea, in theory, can often have unintended consequences and drive the wrong type of behavior […]
Generative AI in CX: Boldly Going Where No One Has Gone Before — Tuesday CX Thoughts
I’ve always been a HUGE Trekkie (Next Generation all the way!), and when generative AI exploded onto the scene, I […]
Asynchronous Interviews: What Are They & How To Use Them
With remote work on the rise and teams spread across different time zones, the traditional interview process feels a bit […]
Marimekko Chart: What It Is + Interpretation with Examples
The Marimekko chart is highly useful for companies because it provides a better view of data in a visually intuitive […]
