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Home You searched for focus group

Search Results for: focus group

User Communities: Foster deeper insights for your CX

Learn what User Communities are and how to use them to foster deeper insights and build less transactional relationships for your CX.

The idea of a community is that you are part of something larger than yourself, and that your participation in […]

Customer Data Integration: What it is & Steps to Follow

Customer data integration is the act of combining customer data from several sources. To make sound decisions, follow these steps.

Customer data integration (CDI) is the process of maintaining customer data from several sources across a company. Disorganized data can […]

Data Analytics Projects: Ideas + Step-by-Step Guide

Data analytics projects show the whole process of analytics, from finding sources of data to cleaning and analyzing data.

It’s never easy to determine where to start data analytics projects. Well! Developing solid planning and procedure is a crucial […]

Employee Attitude: What it is & How to Improve It

Employee attitude is essential because workplace etiquette is vital to productivity and success of a company. Let's learn more about it.

Employee attitude is essential. Why? Because workplace etiquette is vital to productivity and success. It influences how we compensate individuals […]

Customer Service Process: What is it & how to implement it

The customer service process is a series of steps and measures to guarantee customer satisfaction provided by a company. Learn more.

In an increasingly personalized world with more demanding prospects, a customer service process becomes essential to meeting these expectations.  To […]

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