Moderated testing involves a live session where a researcher guides a participant through tasks in real-time. This method is ideal for deep-diving into user reasoning and asking follow-up questions that unmoderated tests might miss.
In QuestionPro UX, moderated sessions include high-quality video and audio communication, screen sharing, and the ability to take live notes. Moderators can see the participant's face and screen simultaneously, providing full context for their actions. These sessions can be conducted with your own users or participants from the integrated panel.