- Moderation
- Usability test: UX Diagnostics
- Sprint View: Usability tests
- Accessible Usability Scale - AUS
- System Usability Scale - SUS
- SUPR-Q
- PSSUQ
- UX Crowd: Usability tests
- AI Insights for Usability Tests
- Self-Reported Success (SRS)
- AI Executive Summaries
- Participant Diaries and Study Analysis
- Image analysis
- Voting task analysis
- Video tasks: Analysis
SUPR-Q Metrics
What does SUPR-Q measure?
The Standardized User Experience Percentile Rank Questionnaire (SUPR-Q) is an 8-item index that measures the quality of a website user experience. It goes beyond simple usability to capture Usability, Trust, Appearance, and Loyalty.
When should I use SUPR-Q?
Use SUPR-Q when you need a high-level view of how your brand's digital presence is perceived compared to competitors. Because it includes trust and loyalty metrics, it is particularly useful for e-commerce and banking websites where user confidence is paramount.
