The SUS is a reliable, low-cost tool for measuring the usability of various products and services. It consists of a 10-item questionnaire with five response options for respondents; from Strongly Agree to Strongly Disagree. It has become an industry standard due to its versatility and ease of interpretation.
QuestionPro UX automatically calculates your SUS score on a scale of 0 to 100. A score above 68 is generally considered average; anything below 68 indicates significant usability issues that should be addressed. You can view these results in the Analytics section after your test is complete.