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Home Archives for Vivek Bhaskaran Page 3

Vivek Bhaskaran

NPS with root cause

AskWhy it’s more than just an NPS score

If you’ve been in business for a while, you must have surely conducted NPS surveys. After all, who doesn’t want […]

customer-experience-cx-questionpro-features

Enrich your Customer Experience (CX) with Push Metrics, shareable dashboards, and more

We understand how valuable customers are to organizations and hence the importance of emphasis on driving the right Customer Experience […]

Push metrics

Push Metrics: Share and schedule your weekly dashboard reports  

Survey metrics provide valuable insights to understand the satisfaction level of a customer. Knowing what works better and what issues […]

CX-Unsubscribe-Customers

Unsubscribe customers from a CX project

As a CX manager, there will be times where you need to manage customer lists or transaction lists to keep […]

share-your-CX-dashboard

Share your CX dashboard with portal users

Sharing is caring! We’ve updated our CX dashboard settings so you can share any custom dashboard with your portal users […]

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