Some exciting news! This fall we will be hosting three live customer events in three different countries. This is a great opportunity to learn and share innovative solutions from industry experts, get hands-on software training, and network with other QuestionPro customers from all around the world.
Austin, Texas, USA: QuestionPro Experience Day 2019
Date: Thursday, November 14th, 2019 9:00 AM –…

Application Programming Interface (API) lets different apps talk to one another. APIs facilitate interaction between different devices and applications by exposing a limited number of basic functions. For many users, the API access key is used to interact with the API instead of a password.
The QuestionPro REST API, with built-in HTTP features like authentication, interacts securely with the client-side web application….

When analyzing CX data, it helps to change how you want to display your results in an easy manner. We reached out to our customers and asked them what we could do to improve their experience of the dashboard in order to continue to be successful on our CX platform.
Our CX customers most wanted list:

A way to drill down and analyze the dashboard results based on specific questions and profile variables….

Color makes everything better, right? When it comes to analyzing complex CX data, the answer is a resounding yes! Although this is not the next color tv revolution, studies show that using color to display data helps analysts to identify key trends and important data points worth drilling further into. Various color patterns may indicate a change in the customer experience storyline….

It’s always disappointing when you see a decreased number of responses to your surveys. You know people are either ignoring your emails or have unsubscribed to them. The next action that comes to your mind immediately is wondering who these customers are and why are they unsubscribing your emails. Let us help you find out!
On a platform like QuestionPro CX, you cannot afford to lose your potential customers who might be unsubscribing your emails.