Jamie Yan

New and improved: Navigation Menu

We’ve been diligently working on an initiative to improve the CX platform, first by improving the navigation flow. We’ve simplified […]

If you’re sending customer satisfaction surveys to your customers, we have good news! As a part of our Advanced Reporting […]

Analyzing customer feedback is still a common challenge among most businesses due to a common reason: there is a massive […]

If you missed our Part 2 Webinar – Customer Journey Mapping and Best Practices, we’ve got you covered. David Hicks […]

Website intercept surveys can increase your feedback response rates by upwards of 60%. Collecting customer feedback is critical because it’s […]