Customer Experience Made Better With Aloha — Tuesday CX Thoughts
The Satisfaction Challenge I have been there. The angry customer screaming in my face as a teenager – belittling me, […]
Unpacking a CX Problem — Tuesday CX Thoughts
Like most customer experience researchers, I’m always watching trends – both in the innovation and technology associated with customer experience […]
Three Legs of the Tripod — Tuesday CX Thoughts
We probably don’t think about it much, but the legs of a chair or table are very important. Without a […]
QuestionPro in partnership with NISA wins the gold award for Best Innovation in CX
We are thrilled to announce that QuestionPro and The National Independent Soccer Association (NISA), have been awarded in the first-ever […]
Not With Perfection But With Gratitude – Tuesday CX Thoughts
Celebration Time Due to some unique positioning of the calendar, the past four days could have been a 4-day weekend […]
