Paulina Rodriguez

Smaply Alternatives: Top 7 Best & How to Choose

With customer expectations rising, the need to deliver an exceptional customer experience (CX) is more important than ever. Luckily, there […]

Defining the digital customer journey (DCJ) our customers follow is critical to offering a good user experience. This process that […]

We’ve talked about how to map your own customer journey in previous entries. This article will focus on how customer […]

So, why does your company need both the customer experience vs customer journey? Aren’t they the same? Not exactly. The […]

Nowadays, all we hear in B2B and B2C is that companies stay relevant with great content using SEO. Still, many […]