Customer Experience vs User Experience: The Differences
What is Customer experience vs user experience? Although they differ, they ensure customers have the best possible experiences when using […]
Home CX Customer Experience Page 6
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
What is Customer experience vs user experience? Although they differ, they ensure customers have the best possible experiences when using […]
Analysis and mapping of the b2b buyer journey are not new. It is a common marketing tactic. But despite its […]
Recently, there was a recall on my vehicle for the airbag system. Apparently, a few owners of my vehicle were […]
In today’s digital age, where anyone can say anything about a company, maintaining a brand’s reputation is becoming more and […]
First impressions are important both online and offline. Customers now have a lot of power, which makes it more important […]