“Why Should Companies Embrace Online Communities?” — Webinar Q&A
In this week’s webinar our speakers discussed the unique role that Online Communities play in today’s digitalized world, highlighting the […]
Customer Engagement
NPS isn’t right for renewals, but feedback is
Here’s the difference For many different reasons, one thing I can conclude about working in customer experience measurement: Net Promoter […]
What to do if you want to market to women
Some people are sticklers for eating local or organic, I happen to be a stickler for BUYING local and supporting […]
5 ways to build a relationship with your customers
Most people understand they need to build a list to survive in the world of online marketing. It is even […]
See how your surveys are valuable sales tools
Budget cuts Have you ever noticed that whenever it’s time for budget cuts, marketing programs, and market research are always […]
