TCXT XDay Edition: The Power of Finding Your ‘Why’
My team and I hosted a couple hundred customers, industry folks, and friends a few days ago at our annual […]
Welcome to Tuesday CX Thoughts!
Here’s a space where every Tuesday, Ken Peterson, President of QuestionPro CX, and a group of guest authors share their experiences and reflections on trends and events in the customer experience ever-evolving landscape.
Grab your favorite drink and start reading!
My team and I hosted a couple hundred customers, industry folks, and friends a few days ago at our annual […]
In a Hurry? Listen to Ken’s Experience here: Last week, I was reminded of a unique opportunity I had to […]
In a hurry? Listen to this week’s TCXT Review: It is hard to build and maintain a reputation for being […]
Sometimes when I write about customer experience, I focus on a specific story. Other times, I address topics like customer […]