With the 2024 U.S. presidential election fast approaching, recent polls shed light on voter preferences and trends that could shape […]
2024 Presidential Election Polls: Harris vs. Trump
Your First Question Should Be Anything But, “Is The Car Okay?” — Tuesday CX Thoughts
Whenever someone asks me about my best and worst customer experience, the worst always comes to mind first. I never […]
QuestionPro vs. Qualtrics: Who Offers the Best 360-Degree Feedback Platform for Your Needs?
Leadership development continues to be at the forefront of most companies’ minds. With technologies continually evolving, it’s important to periodically […]
Total Experience in Trinidad & Tobago — Tuesday CX Thoughts
In my last blog post, I spoke about the amazing experience that is called XDay North America. The event brought […]
You Can’t Please Everyone — Tuesday CX Thoughts
A few weeks ago, I wrote about “mass personalization.” The idea that you can make a mass message feel personal […]
