When talking about customer experience with some practitioners, we tend to get caught up in discussions about customer journey, financial […]
Five Words You Should ALWAYS Associate With CX — Tuesday CX Thoughts
Brand health: What it is & How to measure it
Do you want to know brand health and identify strengths and weaknesses? In this article, you will find the brand […]
Candidate Experience Survey: The Key for Recruitment
HR professionals’ main goal in conducting a candidate experience survey is to improve and optimize their recruiting strategies and acceptance […]
Knowledge graphs: What they are & how they work
It is rightly said that data is the new oil! Without data, it can be pointless unless it weaves a […]
Customer Groups: Maximizing the value of collected data
Customer groups can be a powerful way to maximize your value. You may find that you have customers who want […]
