Creating the link It is with a certain amount of humility that I acknowledge this fact: I am not a […]
Making Consumer Insights Matter – Tuesday CX Thoughts
Release Notes December 2021
At QuestionPro, we believe in continuous improvement and innovation to offer products that cater to the evolving needs of the […]
Participant Observation: What it is, Types & Uses
Participant observation is a powerful research method often used in fields like anthropology, sociology, and psychology. It allows researchers to […]
How to improve customer experience in the Active-COVID world?
Last weekend I visited my favorite bookstore. There was a newly installed huge signboard at the entrance, declaring how they […]
Customer segmentation: What it is, types & tips
We know that there are more profitable consumers than others, so companies need to perform customer segmentation that allows them […]
