The customer feedback loop is a term that you may have heard before. But what is it? More and more […]
Customer feedback loop: What it is and how to close it
The Wrong Way to Get CX Right – Tuesday CX Thoughts
The “Old World” Social Media App I have a very vivid memory of my first summer away from my small […]
Positive People Science: How our data driven approach can help your culture excel
What does the world of work need today? While companies have been asking themselves this for a long time now, […]
Loss of clients: Causes & how to avoid it
The loss of clients can sometimes be tricky to manage: what have we done wrong? Why have they gone? How […]
Virtual Team Building Activities: Complete Guide + Top 5 Best
Virtual team building activities became highly relevant after the impact of the Covid-19 pandemic, which boosted remote work and distance […]
