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Tuesday Morning CX Thoughts – Repeating “Wow!”

Tuesday Morning CX Thoughts – Repeating “Wow!”

Tuesday Morning CX thoughts by Ken Peterson

Some experiences are memorable Most of us think of “memorable experiences” as something we only achieve at DisneyWorld or some […]

Patient Satisfaction: What it is & how to improve it

What is patient satisfaction

The healthcare industry has become a major service industry, especially in this time of global pandemic, where many healthcare systems […]

QuestionPro named in the ‘Easiest To Do Business With’ report and a ‘Leader’ in Survey Software by G2 in Fall 2021

QuestionPro Survey Software G2 Badges Fall 2021

It’s official, our customers love our products just as much as we enjoy creating them! We are excited to announce […]

Tuesday Morning CX Thoughts – Special Treatment

Tuesday Morning CX thoughts by Ken Peterson

The weekend stay-cation Over the weekend I got to be a visitor in my home state. To celebrate my son’s […]

Tuesday Morning CX Thoughts – Trapping Your Customers

Tuesday Morning CX thoughts by Ken Peterson

Automatic renewal and CX Some people go to work every morning, I’m one of the fortunate ones who gets to […]

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