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Business is good, but are your customers happy?

Business is good, but are your customers happy?

CX Tuesday morning thoughts

A Shock to the (Business) System Usually seen as a funny prank, especially when it is on video, is the […]

Now loop through a block of questions without rewriting them

question loop and merge

What is block looping? Block looping lets you show a block of questions multiple times to the respondents while taking […]

Instant Answers: High-Frequency Research with an integration for Slack

Instant answers

Introduction to QuestionPro’s Instant Answers Researchers have sent out lengthy online surveys with a considerable response time to ask simple […]

Do you miss your customers?

Do you miss your customers?

Last week, I wrote briefly about our annual QuestionPro user conference XDay.  Last night and into this morning, I had […]

Marketing research: Definition, steps, uses & advantages

Marketing research

What is marketing research? Marketing research is defined as any technique or a set of practices that companies use to […]

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