Best Survey Software in 2025: QuestionPro

As they say, change is the only constant thing. So with changing times, organizations need to build an agile business […]

6 Reasons to Switch from Alida TXM Platform

Research communities are continuously evolving, with market and customer experience management turning into a full-blown industry segment. Consumer research is […]

Customer Satisfaction Metrics: 7 Best Metrics to Measure

Throughout 2021 the expectations of a great customer experience were not necessarily held to the same standard. The world was […]

כיצד לשפר את החזר ההשקעה של תוכנית חוויית הלקוח שלך

חוויית הלקוח לא הייתה באור הזרקורים במשך זמן רב כמו מכירות או שיווק, ובאופן מוזר למדי, דברים נוטים להיות אנקדוטליים […]

How to improve the ROI of your customer experience program

Customer Experience hasn’t been in the spotlight for as long as sales or marketing, and curiously enough, things tend to […]