What is marketing research? Marketing research is defined as any technique or a set of practices that companies use to […]
Marketing research: Definition, steps, uses & advantages
Do your customers miss you?
Pausing Can Be Noticed Over the past month, we had quite a bit going on at QuestionPro. Exciting events with […]
User Experience Research: Definition, Types, Steps, + Uses
Have you ever noticed how your favorite applications and websites appear to read your mind? How do they smoothly anticipate […]
XDay 2020 North America Recap
QuestionPro hosted our annual user conference – XDay, for our customers in North America on Tuesday, October 27, 2020. It […]
How will transactional NPS shape the future of CX?
Transactional NPS is an indicator that aims to know customer satisfaction at a more granular level; that is, it offers […]