Effectively predicting customer churn

The promise In 2003, there was a simple idea presented that revolutionized the thinking surrounding Customer Experience. Much like the […]

5 Important customer satisfaction KPIs

Customer satisfaction is the key to sustaining your business profitably and growing it year-on-year. Measuring customer satisfaction KPIs is more […]

As a product manager, I get requests for adding new features to our existing products daily. Along with that, people […]

You’d agree with me that limited time and limited budget are two main reasons that hamper the productivity of the […]

With no ability to foresee the COVID-19 pandemic and its effects on all of us in both our personal and […]