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Customer Experience trends

Customer Experience trends

Customer experience trends in 2020

It was almost nine months ago when attending the CXPA Insights exchange that I had the opportunity to listen to […]

How much does a survey cost – A complete guide to the cost of a survey

Cost of conducting a survey

A survey is defined as the approach taken by market researchers to analyze a particular product or service with the […]

Communities feature update: Email notifications for topics & idea board

email notifications

It is always good to stay on top of replies coming in for Topics and the Idea board. That’s what […]

Communities feature update: Custom bell notifications – Engage and re-engage members

Custom Bell Notification

A community performs well when all the members of that community participate equally and actively in research activities. Communities with […]

What are induction surveys, and why are they important?

benefits-of-induction-survey-platform

Organizations hire new people, induct them, introduce them, train them, but possibly do not check in with them. Most organizations, […]

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