Understanding the difference between synthetic data vs mock data is important for anyone who works with testing, research, or AI […]
Understanding the Key Differences Between Synthetic Data and Mock Data
Journey Ops: Framework + How It Enhances Customer Experience
Ever wonder what distinguishes the brands you love from the ones you leave behind? It is the journey, not the […]
8 Top Small Business Survey Software in 2025
Running a small business often means doing a lot with very little. Every decision matters, and understanding what your customers […]
Tuning In: Finding Harmony Between Music and Customer Experience – Tuesday CX Thoughts
For most of my life, I worked as a freelance audio engineer – shaping sound, layering emotion, and creating moments […]
Brand Trackers: The Truth Behind the Myths
Brand trackers made clear: map the funnel, pick KPIs, find drop-offs, and ship quick wins. Includes examples, webinar, and ebook resources.
