Data is a collection of facts, figures, objects, symbols, and events from different sources. Organizations collect data using various methods […]
Data Collection Methods: Types & Examples
Incentives in different languages with multilingual survey rewards
The ultimate aim of running a survey is to gain insights into the preferences, likes, dislikes, experiences, and choices of […]
Your customers are more important than an NPS score
Since the emergence of the Net Promoter Score (NPS), organizations have based their customer experience and customer satisfaction metrics on […]
GDPR customer surveys – Top 7 tips to create GDPR compliant customer surveys
GDPR compliant customer surveys to measure customer satisfaction let you find out how was their experience after doing business with […]
Customer Feedback Surveys: How to improve & steps to implement
“I am sorry, it is not our policy….” How frustrated you feel whenever a Customer Service guy fails to do […]
