QuestionPro Communities: What is it? QuestionPro Communities provides a platform that allows companies to create engaged customer communities, collect real-time […]
QuestionPro Communities: The #1 Vision Critical Alternative
New CX Feature: Track open and click rates with email disposition metrics
When creating a customer experience program, it’s important to track how well you are able to reach and engage your […]
Using the 12 Principles of Agile Software Development to Drive Employee Engagement
In part one of the blog, I discussed the Agile Software Manifesto and how it drives success and improves the […]
The 7 Habits of Mature People Analytics Organizations
I call Josh Bersin the Founding Father of modern-day people-analytics (I’m not the only one). He understood the gold mine […]
What Does an Innovation Department Do?
The business world is never at a loss for creating new departments and job titles, which is why between 2006 […]
