Anyone who has taken the time to map out customer touchpoints quickly realizes the scope of the map can become […]
Leveraging sales employees for competitive intelligence
Big News. Big Moves.
We at QuestionPro are excited to take you through our newest experience at the Annual College Event of BITS Pilani, […]
NPS isn’t right for renewals, but feedback is
Here’s the difference For many different reasons, one thing I can conclude about working in customer experience measurement: Net Promoter […]
Four Questions to Your Four, Five, Ten Clickbait Demands
Search “work”, “employment”, “job hunt”, and you’ll be immediately besieged by articles. Fine. This is normal and expected. Wanted, even. […]
Why the mobile world needs competition
To say the mobile world is large is an understatement. Available devices are in the thousands, and users in the […]
